The CCCU Consumer Loan and Collections Certification Course
A customized learning experience developed specifically for the Carribbean
Course Welcome
How to use this course
About the Instructor
Module 1: Welcome
Unit 1: Mission
Unit 2: Strategy
Module 1 Quiz
(Bonus Job Aid) Mission-vs-Vision
Bonus: Personal Strategic Planning (Business Model You Preview)
(Board Member Bonus) Ten Basics for Boards
Intro to Risk Appetite Part 1
Intro to Risk Appetite Part 2
Key Steps in Developing Your Institution's Risk Appetite
Module 2 Quiz
Additional Reading (not required) Implementing Your Risk Appetite
Loan Policy is the Expression of Your Institution Risk Appetite
Loan Policy Do's and Don'ts
Discussion on Loan Policy Exceptions
Review example Loan Policy Checklist
Review Example Board Exception Review (Bonus)
(Please Read) Policy Exceptions Matter as a Rule
Example Consumer Loan Policy Checklist
Conducting the Preliminary Member Assessment
Repayment Source Analysis
Approve or Deny: Keys to Effective Loan Recommendations
Quiz
FaceBook and Instagram Marketing Best Practices
Final Thoughts on Marketing
Address common questions ahead of time to save yourself an email.
Address common questions ahead of time to save yourself an email.
Address common questions ahead of time to save yourself an email.